FAQs

Do I need a reservation (or can I take a chance and show up)?

  • Advance reservations only, please

  • Same-day reservations are possible, but not guaranteed

  • We tend to fill up quickly, so it’s best to book online or phone during business hours to confirm availability 250-496-5751

When is the Check-in and Check-out time?

  • Self check-in between 4 pm and 10 pm. Please avoid arriving after 10 pm

  • Check-out is at 10 am

Do you allow pets?

  • Pets are allowed in ‘Pet-Friendly’ campsites only.

  • Owners are responsible for their pets’ behaviour at all times

  • Loud or unruly pets (or owners) will be asked to leave

  • No pets allowed indoors or in non-designated campsites

Do you have a minimum or maximum stay?

  • We have a minimum stay of 1 night and a maximum of 14 nights

What is your cancellation policy?

  • Cancelling up to 21 days before your scheduled arrival date:

    • If you paid 100% of the balance at the time of booking: 50% will be refunded back to the original method of payment and the remaining 50% will be converted to a Naramata Centre credit which you can choose to apply to any program or reservation made within one year of the cancellation date.

    • If you paid 50% of the balance at the time of booking: your payment will be converted to a Naramata Centre credit which you can choose to apply to any program or reservation made within one year of the cancellation date.

  • Cancellations less than 21 days prior to the start date are non-refundable.

  • If Naramata Centre must close due to circumstances beyond our control (e.g., wildfires, extreme weather events, road closures, COVID restrictions, etc.), all affected registrations for the closure period will be fully refunded. Please note this does not apply to online programs.

  • If an individual chooses to cancel due to smoke or for any other reason when both road access and the Centre are open, operational and accessible, the standard cancellation policy outlined above shall apply.

What are your quiet hours and noise policy?

  • We love our quiet. We ask all guests to keep the peace after 10:30 pm through 7:00 am. This means quiet, intimate conversations, night walks and long quiet pauses gazing at the stars... Yoga at sunrise. Meditating at Centre Beach.... You get the idea. 

    Guests who disturb the peace will be asked to leave. 

  • Please, no generators

Can we have a campfire?

  • There is a designated communal campfire ring at Centre Beach which may be used when there is not a campfire ban in place for the region.

  • Fire safety is very important in the Okanagan valley and we follow all the guidelines and orders related to fire safety on the property.

What is your Covid-19 policy?