When you come to Naramata Centre, whether you are just coming to stay or to attend a program, you are a welcome part of our Centre community. We believe that our community experience is the most valuable experience we offer – even more than our gorgeous natural setting, incredible programs, and beautiful lakefront.

Our community life programming borrows from Paul Born's philosophy of Deepening Community. We represent his philosophy in these ways:

• We gather in community to share activities.

• We laugh and play together.

• We watch out for one another while on site.

• We take our inclusive approach home with us. 

Naramata Centre Values

Naramata Centre is an inclusive, welcoming place to connect and deepen in mind, body and spirit.

We are grateful to you for doing your part to uphold the values of the Naramata Centre during your visit.

To learn more about Naramata Centre Society’s vision, mission and values, please visit www.naramatacentresociety.org/ourpurpose 

Community Life Fee

During summer program weeks, a Community Life fee is automatically added to your stay for each adult and child. This fee entitles you to unlimited opportunities in Community Life offerings to inspire mind, body and spirit throughout your stay including workshops, games, music, arts & crafts, programs for children & youth, and more. 

Cancellation Policy

Cancelling up to 21 days before your scheduled arrival date:

• if you paid 100% of the balance at the time of booking: 50% will be refunded back to the original method of payment and the remaining 50% will be converted to a Naramata Centre credit which you can choose to apply to any program or reservation made within one year of the cancellation date.

• if you paid 50% of the balance at the time of booking: your payment will be converted to a Naramata Centre credit which you can choose to apply to any program or reservation made within one year of the cancellation date.

Cancellations less than 21 days prior to the start date are non-refundable.

Centre Closure

If Naramata Centre must close due to circumstances beyond our control (e.g., wildfires, extreme weather events, road closures, COVID restrictions, etc.), all affected registrations for the closure period will be fully refunded. Please note this does not apply to online programs.

If an individual chooses to cancel due to smoke or for any other reason when both road access and the Centre are open, operational and accessible, the standard cancellation policy outlined above shall apply.

Cancelled Programs

Naramata Centre reserves the right to cancel any program due to low enrollment. We will do our best to notify all participants within 21 days of the start date. Program registration fees will be fully refundable.

Community Quiet Time

We love our quiet. We ask all guests to keep the peace after 10:30 pm through 7:00 am. This means quiet, intimate conversations, night walks and long quiet pauses gazing at the stars... Yoga at sunrise. Meditating at Centre Beach.... You get the idea. 

Guests who disturb the peace will be asked to leave. 

General

Check-in is at 4PM and Check-out is at 10AM. Please confirm any extension of stay with the Welcome Host in advance. Approval is on a case-by-case basis pending availability.

Naramata Centre is not responsible for personal items left in guest rooms or elsewhere on Centre grounds.

In the case of any charges not cleared at the time of checkout, the credit card on file will be charged for the remaining balance.

Photo Policy

Naramata Centre staff, volunteers, and friends will be taking photos or videos of people and events throughout your stay to use in marketing materials such as our website, our newsletter, and our social media accounts. By participating in our programs and/or by being on the Naramata Centre site, you are authorizing Naramata Centre with the rights to use and permanently retain any/all photographs, audio and video recordings taken during your stay at Naramata Centre.

Pet Policy

• Pets are permitted in pet-friendly designated rooms and campgrounds.

• Pets must be on a leash or in a carrier and under owner supervision at all times when outside of your pet-friendly designated room, tent, trailer or RV.

• Owners are responsible for the collecting and disposal of pet waste. Please respect the Centre grounds by promptly picking up after your pet.

• Please note that pets are not permitted inside any buildings, the Creekside Commons, or in the Sacred Garden or labyrinth. Exceptions are made for service dogs.

• Owners are responsible for the behaviour of their pets at all times and are financially responsible for any damages caused by their pets.

• Pets that compromise the safety of others or the peace of Naramata Centre will be asked to leave.

·       All Service animals must be certified by either the Province of BC or Alberta.

Health & Safety

Naramata Centre follows the guidance of the BC Centre for Disease Control and Province of British Columbia; guests are expected to follow this guidance as well. Recommendations can change over time, so please be sure you are aware of the current directives.

No Smoking

The grounds and all buildings are all smoke-free, including but not limited to vaporizers, e-cigarettes, marijuana and tobacco products.

Alcohol

Naramata is blessed with an abundance of libation. We expect all guests who chose to drink will do so responsibly. Those who exceed respectful limits will not be welcome.

In Case of Emergency

in the event of a medical emergency, call 911 and provide the address of the building where the injured person is located. This will prevent unnecessary delays in emergency personnel finding you.

Once 911 has been alerted, please contact Naramata staff at the Alberta Hall Office or by phone at 250.496.5751 (after hours – emergencies only – 250.496.4139).